We take your business to the next level.

Improve Performance Management and Training System (IPTS) is a unique Cloud based Software as a Service (SaaS) with proven methodology to analyze, implement, measure, track and visualize corporate as well as individual performance and trainings in Business to business (B2B) – on any levels within an organization. The Software is built on Microsoft Technology and has been developed based on our clients’ actual needs and challenges for 30 years with thousands of corporate users being part of our development journey.

OUR TRAINING

What training programs can we do for you

Corporate Development

Introduction: Focuses on strengthening the foundation of business operations, strategy, and culture. This training helps organizations achieve alignment, set measurable goals, and foster a culture of continuous improvement, resilience, and adaptability.

Topics and Impact:

  • Strategic Planning and Execution
    • Impact: 72% improvement in achieving business milestones; 28% increase in team alignment and accountability.
  • Change Management and Adaptability
    • Impact: 65% increase in successful project adoption rates; 32% reduction in resistance to change.
  • Corporate Culture and Values Alignment
    • Impact: 58% improvement in employee engagement scores; 40% better retention rates.
  • Innovation and Continuous Improvement
    • Impact: 60% growth in innovation-driven projects; 24% faster project cycles.

Leadership Training

Introduction: Develops leaders’ skills in decision-making, people management, strategic vision, and motivation. This training shapes leaders who can guide their teams effectively and achieve company goals.

Topics and Impact:

  • Vision and Goal Setting
    • Impact: 70% improvement in goal attainment; 35% increase in employee motivation and alignment.
  • Emotional Intelligence in Leadership
    • Impact: 62% improvement in team morale and trust; 30% decrease in conflict instances.
  • Effective Communication and Influence
    • Impact: 50% reduction in communication breakdowns; 45% increase in team responsiveness.
  • Decision-Making and Problem Solving
    • Impact: 67% enhancement in decision-making speed and accuracy; 33% improvement in problem resolution rates.
  • Resilience and Adaptability in Leadership
    • Impact: 55% improvement in handling crises; 42% better adaptation to organizational changes.

Sales Training

Introduction: Provides sales professionals with practical skills for prospecting, closing, and relationship management, all focused on maximizing revenue and client satisfaction.

Topics and Impact:

  • Prospecting and Lead Generation
    • Impact: 48% improvement in lead conversion rates; 25% increase in high-quality leads generated.
  • Consultative Selling Techniques
    • Impact: 55% boost in customer satisfaction; 40% better client retention.
  • Objection Handling and Negotiation
    • Impact: 50% reduction in deal losses due to objections; 30% increase in sales cycle effectiveness.
  • Closing Techniques and Sales Psychology
    • Impact: 43% increase in successful closures; 35% improvement in sales quotas met.
  • Key Account Management and Relationship Building
    • Impact: 60% improvement in client loyalty; 45% rise in cross-selling opportunities.

Service Training

Introduction: Equips service teams with skills to enhance client interactions, address complaints effectively, and foster positive experiences, directly impacting client satisfaction and loyalty.

Topics and Impact:

  • Client Interaction and Customer Satisfaction
    • Impact: 52% improvement in client satisfaction ratings; 28% increase in positive feedback.
  • Handling Difficult Situations and Conflict Resolution
    • Impact: 40% reduction in escalations; 32% improvement in client retention post-conflict.
  • Product Knowledge and Service Excellence
    • Impact: 65% increase in first-contact resolution; 25% faster issue resolution.
  • Complaint Management and Feedback Systems
    • Impact: 58% reduction in repeat complaints; 33% improvement in service response times.
  • Proactive Service and Value-Added Experiences
    • Impact: 48% increase in proactive service touches; 30% rise in customer loyalty scores.
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Team Training

Introduction: Builds cohesive, collaborative teams through skills in communication, conflict management, and goal alignment, promoting a unified approach to achieving objectives.

Topics and Impact:

  • Team Dynamics and Collaboration
    • Impact: 50% increase in collaboration efficiency; 38% rise in project completion rates.
  • Conflict Resolution and Effective Communication
    • Impact: 45% reduction in team conflicts; 28% improvement in interpersonal relations.
  • Goal Setting and Role Clarification
    • Impact: 67% improvement in individual accountability; 42% increase in goal attainment.
  • Trust Building and Team Morale
    • Impact: 60% increase in team morale scores; 30% drop in turnover within teams.
  • Project Management and Productivity Enhancement
    • Impact: 55% improvement in project timelines; 33% reduction in task redundancies.
Certificate MPA_Ronny A Nilsen

Leader Certification in Improve Systems

Introduction: Certification for leaders to effectively utilize the Improve Systems for team assessments, development, and performance tracking. Certifies leaders in areas of self-assessment, peer-assessment, and using Improve tools to manage KPIs, goals, and developmental milestones.

Topics and Impact:

  • Self-Assessment Techniques and 360-Degree Feedback
    • Impact: 68% increase in self-awareness; 44% improvement in actionable self-improvement areas.
  • Using KPIs for Goal Setting and Performance Tracking
    • Impact: 75% increase in goal achievement; 39% enhancement in transparency of progress tracking.
  • Data-Driven Decision Making with Performance Dashboards
    • Impact: 63% better decision-making clarity; 32% increase in data literacy.
  • Mentoring and Coaching Using Improve Tools
    • Impact: 55% improvement in mentee satisfaction; 40% increase in skill acquisition rates.
  • Tracking and Measuring Development Milestones
    • Impact: 58% enhancement in goal alignment; 47% faster skill-building process.

Process flow

KEYS TO IMPROVE PERFORMANCE

The keys to improve your performance

Performance Analysis

  • Leverage our proven methodology to conduct a thorough analysis of your business performance landscape.
  • Identify strengths, weaknesses, and areas for improvement with precision and clarity.

Strategic Implementation

  • Seamlessly translate insights into action with a step-by-step implementation plan.
  • Execute strategic initiatives that address your specific growth challenges and propel your company forward.

Continuous Measurement

  • Benefit from our dynamic system that continuously measures performance against goals.
  • Adapt and refine strategies based on real-time data, keeping your growth trajectory on a steady and upward path.

Real-time Tracking

  • Experience the power of real-time tracking and visualization of key performance indicators (KPIs), goals and strategies.
  • Stay informed at every moment, ensuring quick adaptability to market dynamics and the evolving needs of your business.

Daily Training Routines

  • Daily training routines not only contribute to skill enhancement but also aid in habit formation. Athletes ingrained in the daily grind of practice develop muscle memory and mental resilience.
  • In the corporate realm, fostering daily training habits can lead to increased efficiency, adaptability, and a proactive mindset among employees. A performance oriented culture of excellence!

Systematic Approach

  • Top athletes spend approximately 700-1500 hours per year on training, systematically honing their skills and addressing weaknesses.
  • In the business landscape, adopting a systematic approach to employee training can lead to continuous improvement. By identifying specific skill gaps and implementing targeted training routines, organizations can foster a culture of ongoing development.

Our Vision and Performance System

Unlock Systematic Growth for all kinds of businesses and people.
Improve is not just a software; it's your strategic partner in achieving unparalleled success. Here's how:

​BOOST YOUR BUSINESS NOW

Ready to talk about improving your business?

Different modules for different membership

CHAT

Chat with managers and employees in real time. Send messages in real time, set up digital video meetings with Zoom integration.

Knowledge Profile

Establish a competence profile / target plan for all employees and plan a tailored development program that you follow via the Online Dashboard and Scorecard!

1 on 1

Call for 1 to 1 conversations and get the planning and development conversations in order in a structured and measurable way.

Coaching

Systematize the development of goals via the Coaching Dashboard to have control over progression and results.

Goal management

Systematic goal management and follow-up for managers, employees and teams, ensure progress, motivation, positive achievements and results!

Collaboration-Team

Ensure interaction, communication and expertise sharing about the company's projects and accelerator programme!

User Structure

User role structure distributed on organization / team / individual level as well as role definition and delimitation in accordance with GDPR.

Certification

Certification programs for top- and midddle managers is cost-effective and secure implementation in day-to-day operations.

LMS

Carry out and plan digital e-learning modules with knowledge tests and diplomas through our integrated Learning Management System.

Global Portal

Invite regional offices in Norway and abroad and create collaboration across national borders.

Video

Record your digital meetings or Coaching conversations on video and share them with your employees.

Growth reporting

Plan, implement, measure and follow up key figures and achievements and streamline reporting to the board and owners.

Training Library

Advanced training library to systematize competence and ensure quality training exercises based on our vast experience and library.

Digital Training Diary

Digital Training Diary for effective logging and evaluation of training exercises distributed among the individual participants.

Reminders

Participant will receive SMS / E-Mail reminders regarding agreed training sessions in accordance with days and time. Logging and documentation of the amount of time used.

Job Portal

Employers; post a job, advertise positions, search for candidates, conduct digital interviews. Jobseekers/candidates; search for jobs, upload your CV.

Improvement Plan

Digital plan for defining focus areas, goals, measures, milestones for evaluating performance and results.

Document structure

Upload documents, structures in folders, upload images, video, send email;

Groups and Forums

Establish open / private groups / forums to ensure collaboration, learning, best practices and competence sharing.

Webinars / Events

Attend our digital webinars or physical seminars and build new relationships and knowledge.

Newsletter

News, knowledge and inspiration are shared through our newsletters and blogs and keep you updated on new knowledge through the portal. ´

Membership and Licenses (SaaS)

SMALL TEAM
MONTH
$240
4 PERSONS
PERFORMANCE MANAGEMENT
Company Profile
Personal Profile
Profile Management
Leadership Profile - 360
Improvement Plan
Training Management
Training Dashboard
Training Diary
Setup fee to be added: $750
Custom Training Fee: To be decided and defined
* Require a minimum of 3 months management training and 360 is not included but can be added.
Contact UsContact Us
LARGE TEAM
MONTH
$600
10 PERSONS
PERFORMANCE MANAGEMENT
Company Profile
Personal Profile
Profile Management
Leadership Profile - 360
Improvement Plan
Training Management
Training Dashboard
Training Diary
Setup fee to be added: $1.500
Custom Training Fee: To be decided and defined
* Require a minimum of 3 months management training and 360 is not included but can be added.
Contact UsContact Us

TESTIMONIALS & CLIENTS

​Who we worked with?

“The training was first conducted in a pilot, the result of which formed the basis for a more customized process.

The training has included 10 days leadership training and 8 days training for sales and service over 6 months distributed among all 30 dealers in Norway. A total 350 attendants in all ages, experiences and mindset.

Before and after each training process, participants have worked on specific focus areas (KPIs) in a binding development contract. Performance improvement is goal-driven through a web-based training portal; Improve Performance Systems where ResultPartner and Improve Systems has adapted skills and knowledge profiles. The training was terminated through a certification program where each participant was able to document his own dividends and progress.”

Øystein Sponheim

Sales Director at BMW Norway.

​More of ​clients we worked with:

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READ OUR CASE-STUDY PROJECT

How we took BMW to the next level 5 years in a row

BMW is the world's best-selling premium product, in which fulfillment of customer expectations for service and quality is guiding everything we do. In order to meet our customer promises, we must always be aligned as an organization through good leadership and quality in the delivery process. Competence development on a professional, personal as well as a team-based level will always be one of our focus areas to maintain a competitive organization. In autumn 2007, ResultatPartner and Improve Performance was engaged as process manager for training and development of BMW Norway's dealers in Norway.

OUR TEAM

​Meet the CEO and Founder

​Ronny A. Nilsen

FOUNDER AND CEO

Ronny has been into the training and performance improvement business for 35 years and is know for his passion towards improvement.

Around 550 corporate clients from all kinds of sectors and industries has been the clients since 1991.

He will make sure improve is not just a name, but a methodology and excellence in performance improvement for you.

ARE YOU READY TO

Take your business to the next level?

Our customer promise is to empower individuals to thrive in every aspect of their lives by providing innovative solutions that enhance work productivity, foster personal well-being, and promote lifelong learning and enjoyment. We are committed to delivering exceptional value, unparalleled convenience, and personalized experiences that exceed our customers' expectations and enrich their lives on a daily basis.

"PASSION TO IMPROVE"